Troubleshooting

Obii is not loading
This article is not complete Here are a couple things you can do to fix this problem: #1 Force the app to close and restart Obii iPhone On an ...
Tue, 11 Jun, 2019 at 4:48 PM
I can't find my confirmation code // I didn't receive a confirmation email
When you purchase a challenge on Obii, you are sent an email from info@obii.io containing your personal one-time confirmation code as well as links to downl...
Fri, 14 Jun, 2019 at 4:02 PM
My confirmation code isn't working
If you enter your confirmation code and receive the error "Invitation not found", there are a couple of possible explanations. There ...
Fri, 14 Jun, 2019 at 4:09 PM
I can't log in
1. First, confirm that you are seeing this login page: If you are seeing the page with jellyfish, tap "I'M BACK" to reach the login screen I...
Fri, 14 Jun, 2019 at 4:09 PM
I can't find the app on the app store
Your challenge is hosted on the Obii platform, which can be downloaded for free on the Apple App Store and Google Play Store.  The easiest way to downlo...
Fri, 14 Jun, 2019 at 4:11 PM
General Troubleshooting (start here!)
Most problems on the Obii app can be solved by trying a few quick things. It's a good idea to follow these simple troubleshooting steps before investiga...
Fri, 21 Jun, 2019 at 5:11 PM